Some or all identity references could not be translated

Coordinator
Nov 28, 2008 at 1:27 PM
Edited Nov 28, 2008 at 1:33 PM
Some users have reported the following errors during setup:
  • Cannot add permissions to c:\storage
  • Some or all identity references could not be translated

Velodoc XP Edition runs under the identity of:

  • MACHINENAME\ASPNET on Windows XP,
  • MACHINENAME\NETWORK SERVICE on Windows Server 2003, Vista and Windows Server 2008, standalone server,
  • DOMAINNAME\NETWORK SERVICE on Windows Server 2003, Vista and Windows Server 2008, domain controller.

The [MACHINENAME|DOMAINNAME]\NETWORK SERVICE account is part of the [MACHINENAME|DOMAINNAME]\IIS_WPG user group on Windows Server 2003. It is part of the BUILTIN\IIS_IUSRS user group on Vista and Windows Server 2008. Accordingly:

  • On Windows XP, the setup gives permission to access C:\STORAGE to MACHINENAME\ASPNET;
  • On Windows Server 2003, the setup gives permission to access C:\STORAGE to [MACHINENAME|DOMAINNAME]\IIS_WPG depending whether the target machine is a domain controller;
  • On Vista and Windows Server 2008, the setup gives permission to access C:\STORAGE to BUILTIN\IIS_IUSRS.

The error above occurs when the setup routines cannot find the relevant windows account in accordance with the target environment.

If you experience this issue, please report here:

  1. Your version of Windows (XP, 2003, Vista, 2008) and service pack,
  2. The language of Windows,
  3. Whether it is part of a Workgroup or a Domain,
  4. If you are using a server version, whether it is a standalone server or a domain controller.